Privacy policy and protection of personal data
Processing of personal data
At EURO M d.o.o., we are aware of how important the security of individuals’ personal data is, which is why we carefully respect and enforce applicable national and European legislation in this area.
We process personal data in order to provide the best user and consumer experience in connection with our products and services, and we also ensure the highest level of care in the area of security and discretion in the storage and processing of your personal data.
All our actions related to personal data are in accordance with the currently applicable legislation in the field of personal data protection. We ensure that your personal data is stored appropriately and with due care, we provide appropriate control over the purposes of processing your personal data and enable you to exercise all the rights you have under the currently applicable legislation.
As an individual, you have the right to request:
information about which of your personal data we process and for what purposes;
correction of your personal data in the event of incompleteness in our collection;
transfer of personal data from our collection to another processor or controller of personal data;
objection in the event that the processing is intended for direct marketing, including the creation of user profiles, and we have a duty to ensure that these rights are exercised.
You can read more about your rights regarding the protection of personal data below.
Legal basis for processing
The company EURO M d.o.o. processes your personal data only if it has a legal or other legal basis for doing so. We process data on the following grounds:
Your direct consent within the framework of the contact form and the use of web analytics;
For the performance of a contract concluded between us as a service provider and you as a service subscriber;
For the purpose of implementing measures prior to the conclusion of a contract;
Legitimate interest, which primarily relates to the direct marketing of our services; and
Fulfillment of legal obligations, primarily in the event of non-fulfillment of contractual obligations and thus appropriate sanctions.
Data we process and our purpose
Data we obtain based on the contact form and online purchase
The data we obtain based on the contact form is your name and surname, telephone number, e-mail address and the service(s) you require. We collect it in a secure manner. We use it for the purpose of responding to your inquiry/fulfilling the obligations under the sales contract and further business cooperation. We do not use this data for marketing purposes unless you expressly agree to the purpose.
Data obtained on the basis of a concluded contract
The data obtained on the basis of a concluded contract are the company name, address, tax and registration number, as well as the first name, last name and email address of the contact person. We need them for smooth work, issuing invoices and, at a later stage, for possible recovery.
Data obtained from public records
The data obtained from public records are the company name, address and tax number. We need them to issue an invoice. In our business practice, there is no collection of data from databases for marketing purposes.
We process the data of natural persons at the request of our clients and under a contract with them. The client ensures that the data is collected legally. In doing so, we obtain all the necessary information to ensure that the data was indeed obtained legally.
For the purpose of marketing our services, we advertise on various platforms (Google Adwords, Facebook Ads Manager), using data obtained using advertising tools. With these tools, we do not have access to specific personal data, but we can profile our website visitors based on this data, which is anonymized. In this way, we want our marketing to be aimed at those who are interested in advertising services and to receive advertisements that are suitable for them.
Processing of personal data when visiting the website www.euro-m.si
To ensure the best user experience on our website, we use the advanced web analytics program Google Analytics. The purpose is to ensure that you, as a user, are able to use the website without any problems and that it is optimized for the benefit of all our visitors.
As a user of our website, you have the right to object to the processing of this data immediately upon visiting the home page. You can avoid this processing by setting the appropriate cookie settings when visiting the website or by setting the appropriate cookie settings on the web browser you are using.
If you decide to consent to the use of web analytics, you can do so in the same way as you turned it off or refused. You can change this on the home page of the website.
If you consent to the processing of data (accept cookies on the site), we obtain your anonymized IP address. This means that all your personal data is encrypted and not available to us.
Rights of individuals whose personal data are processed
Individuals whose personal data are processed have the right to request from EURO M d.o.o.:
access to personal data,
correction of personal data,
deletion of personal data from the personal data base and
restriction of processing of your personal data.
As an individual, you also have the right to object to processing and the right to portability of your personal data.
You exercise your rights by submitting a written request via email to info@euro-m.si.
We will decide on your request within one month of receiving your request. We may extend this deadline by a maximum of two additional months in the event of complexity and a large number of requests, of which you will be informed.
Access to your personal data or information about the processing
You always have the right to be informed whether personal data concerning you are being processed. Where this is the case, we provide you with access to your personal data and the following information:
the purpose(s) of the processing;
the types of personal data;
the users to whom the personal data have been or will be disclosed;
the envisaged period for which the personal data will be stored or, if that is not possible, the criteria used to determine that period;
where the personal data are not collected from you, all available information regarding their source.
Information about the processing of personal data shall be provided free of charge, except where the data subject’s requests are manifestly unfounded or excessive, in particular because they are repetitive. In such a case, the controller may:a) charge a reasonable fee, taking into account the administrative costs of providing the information or communication or of taking the requested action, or refuse to act on the request.
Right to rectification
As an individual, you have the right under the law to have inaccurate personal data concerning you rectified and, taking into account the purposes of the processing, to have incomplete personal data completed.
Right to erasure
You have the right to obtain from us the erasure of your personal data where one of the following reasons applies:
the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
where you withdraw your consent to the processing and there is no other legal basis for the processing;
where you object to the processing and there are no overriding legitimate grounds for the processing;
where the personal data have been processed unlawfully.
If the processing of personal data has been restricted, it will only be processed with your consent, with the exception of its storage, or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person.
We are obliged to inform you of this before the restriction of the processing of your personal data is lifted.
Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit those data to another controller, where the processing is based on your consent or the processing is carried out by automated means. At your request, where technically feasible, the personal data may be transmitted directly to another controller.
Right to object
When we process your data on the basis of legitimate interest for marketing purposes, including profiling, you may object to such processing at any time.
Right to lodge a complaint with the Information Commissioner
If we do not decide on your request within the statutory deadline or if we reject your request, you have the option of lodging a complaint with the Information Commissioner.
PERIOD OF PERSONAL DATA STORAGE
We store data for a maximum of as long as is necessary to achieve the purpose for which we collected or further processed it, or until the expiration of the limitation periods for fulfilling obligations or the legally prescribed retention period.
We store data about clients or customers whose processing is based on the law after the termination of the service relationship until full payment for the services, but no longer than until the expiration of the limitation period for our claims for the provision of services or the fulfillment of the contract, unless a longer retention period is specified by law.
We store other data that we obtain based on your consent for the duration of the cooperation and for 2 years after termination, unless the law specifies a longer retention period. If the party who gave consent to the processing of personal data has not entered into a business relationship with us, their consent is valid for 2 years from the date of its provision. As a taxpayer under the law governing value added tax, we must ensure the retention of invoices for 10 years after the end of the year to which the invoices relate.
After the retention period, the data is deleted, destroyed, blocked or anonymized, unless the law provides otherwise for a particular type of data.
Data about the controller
Your personal data is collected and processed by the company EURO M d.o.o., with its registered office at Planjava 7, 1236 Trzin, registration number: 5461561000. The authorized person for personal data protection designated by the controller is available via the e-mail address: info@euro-m.si.
Final decisions
If these personal data processing conditions do not regulate certain areas, the applicable legislation shall apply instead.
We reserve the right to change these processing conditions. We will inform you about the change by publishing it on the official website or in another appropriate manner. The change will be published in the published one month before its entry into force on the official website.
The subject processing conditions are valid and applicable from 01.01.2022.
